Customer Service Representative

Customer Service Representative

Pay 20-25/hr

Customer Service Representative (CSR) will ensure delivery of excellent customer service through fast and accurate processing of orders, communication, and coordinating with other departments to resolve inquiries. CSR will build and maintain business relationship with customers by providing prompt and accurate service so as to promote customer loyalty. Customer Service Representatives play a critical role in providing an interface between customer and company, and should handle themselves in a friendly and professional manner.

Requirements:

• 3 -5 years experience in a Customer Service Role or similar, preferably in Aerospace
• Knows and understands the needs of internal and external customers.
• Excellent verbal and written communication skills in English.
• Ability to communicate professionally via written and verbal with customer to understand needs and concerns.
• Ability to handle and prioritize multiple issues simultaneously.
• Ability to meet critical deadlines and work in fast paced environment.
• Intermediate proficiency in Excel a must. Use MS Word and PowerPoint.
• HS Diploma